| Term |
Definition |
Discussion |
Examples & Illustrations |
| Champion |
See Promoter. |
|
|
| Closure |
A process of judging the project across a
number of selected performance areas—with a view to improving the organisation’s performance on future initiatives.
|
Closure is distinct from evaluation (which is
concerned with gauging the project’s worth.
Closure is not to be confused with post-implementation
review which is a formal
technique to determine if an IS/IT output is fit-for-
purpose.
|
|
| Constraint |
An established boundary on a parameter of a
project.
|
Constraints are set as hard or soft:
- A hard constraint is one that must not be violated under any conditions.
- A soft constraint is one that, if violated,
incurs some sort of penalty for a
stakeholder.
|
Constraints are usually set for:
In addition, from the perspective of the project
funder and owner, fulfilment of project scope is
a constraint on achievement of the project’s
target outcomes.
|
| Cost (s) |
The value of resources demanded by the
project’s WBS.
|
Costs are of two kinds:
- Outlays of cash—to acquire
products/services from outside the
sponsoring entity.
- The opportunity cost of labour allocated
to the project from within the funding
entity.
|
|
| Cost infeasible (project) |
A project for which an optimal resource plan
indicates a demand for more resources than
those approved in the budget.
The difference between the budget and the costs of the resource plan is a gauge of the level of (cost) infeasibility.
|
Cost infeasibility must be resolved before a project can be approved.
Refer also infeasible project.
|
If Henry Crun has indicated a budget of $50M for the exercise—but Minnie Bannister’s initial estimate is $60M—then the project is infeasible and must not be approved until the infeasibility is resolved.
|
| Customer |
See Project customer. |
|
|
| Customer map |
A tool used to analyse the appropriateness of
a project’s scoping statement.
|
The customer map takes the form of a table in
which:
- The rows are associated with outputs.
- The Columns are associated with
target outcomes.
- Cell entries indicate the project’s
customers who utilise the linked
outputs to generate the linked
outcomes.
|
|
